Employee Engagement through Motivation in Banking Sector
Employee
engagement: Employee Engagement Through Motivation
 |
| Figure 1: Employee Engagement |
Employee conduct will
lead to organizational success (von Rosenstiel, 2011). The four factors that
have a direct impact on volunteer work ethic are - Motivation, Strength,
Acceptance of Role and Responsibility. These important behavioral and
performance factors are outlined in the MARS model. If these stated factors are
low, employees are unable to achieve the intended performance (McShane &
Glinow, 2016).
Employee awards and accreditation recognition system Employee inclusion in organizational goals and inclusion recommendations are required for high productivity, happy employees and reduced income (Safiullah, 2014)
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| Figure 2: Non Financial Recognition |
- The immediate manager says, ''Thank you for the effort''
- The prompt manager sends a letter appreciating hard work
- Senior Manager to notify and send email to employee
- Immediately the manager or Chief Information Officer during the meeting
 |
| Figure 3: Financial Motivation |
According to (Yousaf et
al., 2014) Financial recognition is a system in which an employee is rewarded
as follows,
• Profit Shares
• Wage Incentives
• Paid breaks
• Provide transportation
• Providing Health and Wellness Insurance
Employee engagement through Motivation in Banking Sector
The banking sector participate in many financial and non-financial activities to promote bank employees; Non-Financial Services is a free tool that bank uses to promote bank employees.
For example, when a job is done, a senior manager uses to send an email thanking you for the great work and thanking you for the good work during the staff meeting. Not only financial rewards but also the bank is very concerned about financial rewards such as organizing a staff transport system to a point where employees can easily access and pay a good bonus thanks to hard work throughout the year.
An organization can continue to improve its involvement if it can pay for a balanced and fair payment system, especially for employees who have worked for the organization for many years.
Staff Engagement and Skills
Creating an employee training and development program creates a sense of community and opportunities for employees to be motivated, co-operative, and willing to take risks to increase their contribution and satisfaction. (Siddiqui and Sahar, 2019).
The following are some of the activities that involve employees in the bank,
• Perform activities to increase two-way communication between employees.
• Open departmental policies, departmental meetings, face-to-face feedback.
• Team building activities to achieve a common goal in the organization
• Leadership develops jobs
Staff engagement and role recognition
It is the belief in what behaviors are needed to achieve the results banks want and to have a check that everyone is clear about their part. In the organization where bank staff have worked to accept roles as follows,
• Direct- Especially each member of the branch staff Understanding the tasks to be performed.
• Measurement - Measuring the milestone by measuring continuity
• Achieved - Achieved Setting achievable work by understanding the corresponding importance of assigned tasks.
• Appropriate - All new products and services must be in line with the overall purpose of the Organization.
Key point for HR Manager
Manager should truly motivate the team, it is important that manager first understand the different types of motivation's available and how can them use to staff engagement methods to create motivational employees.
References
Manik, E. and Sidharta, I. (2017). The Impact of
Motivation, Ability, Role Perception on Employee Performance and Situational
Factor as Moderating Variable of Public Agency in Bandung, Indonesia.
Siddiqui, D. and Sahar, N. (2019). The Impact of
Training & Development and Communication on Employee Engagement¬ – A Study
of Banking Sector. Business Management and Strategy,
Silverman, M. (2004). Non-Financial Recognition : Most
Effective Of Reward?. 1st ed. Brighton: Institute For Employment Studies,
Good work Thilina,
ReplyDeleteEmployee engagement can be considered as emotional attachment. Through better communication and directing career paths, we can increase employee engagement. In our context need to improve the communication between our line managers and other staff members to create a better environment. Thanks for sharing.
Much appreciate Umesh, Thank you.
DeleteEmployee Engagement through Motivation in Banking Sectori s so important to ensure customers trust and engagement through efficiency, easy access and customer relevance. To provide enhanced services to improve customer's overall experience. To make advancement in the technology infrastructure and optimization of resources. To ensure prompt services through engaged and skilled workforce.
ReplyDeleteYes oshadha, agreed with you. thanks.
DeleteHi Thilina, Good article.
ReplyDeleteJust to add that, employees who have suitable employment and are well-managed are not only happier, healthier, and more satisfied, but they are also more likely to generate productivity, better goods and services, and innovation. Also, employees who are engaged are usually driven by internal motivations. They are passionate about what they do, are always learning new abilities, and are eager to put their skills to use (Forbes, 2017).
Hi Fayaz, I agreed and thanks for adding more.
DeleteThilina you have explained the Employee Engagement through Motivation in Banking Sector perfectly in this article. To achieve that employees can achieve the desired performance, it can be through understanding the various types of motivation that exist within or outside of employees which can encourage employees to work more productively because employees who have high motivation can concentrate fully on their work
ReplyDeleteHi Pradeep, thanks a lot for your feedback.
Delete
ReplyDeleteVery Important topic Thilina . employee engagement is important in Banking sector . Banks cannot survive without this, However takes a lot of commitment from the management, and especially from the executives at the corporate level, to develop craft and implement strategies. In the long run, this would certainly pay off in terms of productivity
Yes Tharindu, thanks for your valuable feedback.
DeleteHello Thilina. Thank you for sharing. Employee Engagement is very important to the banking sector. To guarantee customers' trust and engagement through efficiency, easy access, and customer relevance. To provide enhanced services to improve customer's overall experience. To make advancements in the technology infrastructure and optimization of resources. To ensure prompt services through an engaged and skilled workforce.
ReplyDeleteYes Parami, it's very true. thanks for the feedback.
DeleteBusiness leaders should consider what drives their staff to be fully engaged, excel, and go above and beyond for the company. To do most things in life, businesses can benefit from a mix of intrinsic and extrinsic motivators. Some people are motivated more by the financial benefits that their employer provides.
ReplyDeleteYes Nadeeshan, also motivation includes biological, emotional, social, and cognitive forces that activate behavior. thank you.
DeleteHi Thilina.employee engagement is one of the center concepts of organisational fulfillment. It cultivates happier team of workers, will increase productivity, and sooner or later boosts profitability. with out it, a organisation can discover itself caught in a rut with disengaged, unmotivated and unhappy team of workers. Managers are increasingly more know-how the significance ...
ReplyDeleteYes Bashitha, thank you for your valuable thoughts.
DeleteEmployee engagement is an essential idea in the work to comprehend and portray, both qualitatively and quantitatively, the idea of the connection between an organization and its employees. It depicts the degree of enthusiasm and devotion a worker feels toward their work. When employees are well engaged in work, they care about the organizational performance.
ReplyDeleteAppreciate your valuable thoughts Gangani, Thank you.
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